A strange call came today, while I was doing my work (sort of.. ). As usual work is there when there is. Anyway, what happened was, being somewhat curious as to who call me, the number didn’t register in my mind. The number was 03-21788888, which I later found out was AmBank Customer Call phone number.
Here’s what happened when I picked up the call
A Chinese lady was speaking with weird English in a seemingly powerful Chinese accent.
“This is AmBank Credit Card centre. We have detected a pending transaction of RM3800 in your account. Please press 1 to confirm transaction. Press 2 to talk with our customer service or press 9 to repeat.”
I waited, and the whole thing repeats again.
Well, this was what I did!
While the repeat process was on-going.. “We have detected a pending…….” I ENDED THE CALL!!! MUAHAHA
Seriously I was laughing when I did that and my colleague just opposite me was asking what the heck is wrong with me. I just said AmBank called me with a pending transaction thingy, could be a scam. Well, being someone who is of curious nature, I (Daniel Bruce Lee) went to look for this number displayed on my cellphone on the World Wide Web. Sure enough, it’s definitely AmBank’s service number only that someone is using it as a fraud case to con people into giving information about their personal information.
Now I wonder what would have happened if I just confirm the transaction?
My guess would be:
“Please key in your credit card number and your cv number to proceed”. Or the same as before, forwarded to the so called “Customer Service”.
Darn… I should have played more.
Nowadays, which is the real call which is not … so scary…
aiyak, yours short-lived liaoo.. i made it to the police station somemore.. brilliant me!
hi daniel, i received this call minutes ago too. after read through your post, i can confirm is a fraud call d. thanks
I just rcvd call frm this no.! Am now sms-ing to all my friends.. hoping they won’t kena… At 1st i almost fall for it, as i recently credited a chq amounting the similar amount the ‘operator’ mentioned, but it sounded weird.. so i just hold to listen the repeat, after 2nd time repeating.. i almost press the ‘customer service’ line. Was thinking and thinking, could it be a fraud. And the call ended itself automatically!! So scary.. cos u r totally unprepared! Fewwwh…
I just received the same call…
I was wondering since when the bank uses such accent lady to be the operator..
i regret for not pressing any number!!! hahahahaha
on 30 dis 2009, I lost around RM6000 because believe the call was from Ambank because i saved the numbr in my mobile for emergency case.why not ambnk sent an alert when the post the credt crd statement.There will read about this scam. not all people sit in front of pc and searching about this scam. how can they can access ambank number . where is the safety ..big bank but somebody outside can simply hack your system and cheat people like me. when i went to report at sec 6 Shah Alam police station, an inspector said there is so many cases about this ambank fraud calls. Ambank should do something before many people get trouble.don’t run only for profit from your customer but give them security.at least give an alert send all credit card customer a letter regarding this issue. This is your social responsible
[...] quick google came up with this, this and this. That number is in fact a real, working AmBank contact [...]
The number has been tapped by irresposible hackers attacking innocent customers when actually if the bank making a call out the number will never appear in customer’s mobile phone. This case has caused devestation and abundance of workload to us as a staff answer inquiries from customer who had become a victim of this malicious act. Eventually the activity subsided.